The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Available by request.
If you would like a card customized, then I charge a fee of $30 per hour in the design phase of the process. Once ordered, I will send a digital draft within 24 hours from order date. Your order will include 2 revisions. Any additional revisions will be charged the design fee rate of $30 per hour. Once final approval is given by the buyer, final cards will be created and shipped within a timely manner.
After purchase, if you choose to cancel the custom order, you must cancel within 24 hours of order for full refund and cancellation. After cancellation, I will not create a new custom order for you.
Some of my items can be remade in large quantities. Please contact me if you are interested in ordering any item in bulk.
The dimensions of each product are mentioned in the product description. However, if you are not clear about the dimensions or would like further details on them, please do not hesitate to contact me.
All my cards and stationery are blank inside. If you'd like an inside message added to your card, please order this personalization listing: http://etsy.me/2nEQXq5 and the card of your choice. Please leave your personalized message in 'message to seller' at checkout.
If you provide the wrong shipping address, please contact me ASAP, so I can cancel the original order and have you reorder with the correct address.
If you provide the wrong shipping address, and don't notice until after the order has shipped, please contact me ASAP, and reorder with the correct address, and I will expedite the process of creating your new order and ship it out again. I will refund the customer the original order once it returns, but not the shipping fee, unless it is a custom or personalized order. If it's a custom or personalized order, then there will be no refunds.
If your US order shipment goes missing without update to tracking info for 10 days, I can offer a refund. International orders cannot be offered the same as USPS doesn't track international packages once they've left the United States.
You may order international long distance cards, too. You can order it here: etsy.me/2EySdWZ . Just select your state: and country: either listed or Other.
Unless an error is made on my part, returns, refunds and exchanges are not accepted or offered due to these cards being custom and personalized.
I gladly accept cancellations, and will give a full refund, within 24 hours of purchase. I will assume you no longer want to make a purchase at my shop.