The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Yes! I love custom and personalization. Nearly all my shop items can be customized or personalized. Please contact me if you are interested in another color, quantities or sentiment.
Some of my items can be remade in large quantities. Please contact me if you are interested in ordering any item in bulk.
The dimensions of each product are mentioned in the product description. However, if you are not clear about the dimensions or would like further details on them, please do not hesitate to contact me.
All my cards and stationery are blank inside. If you'd like an inside message added to your card, please order this personalization listing: http://etsy.me/2nEQXq5 and the card of your choice. Please leave your personalized message in 'message to seller' at checkout.
If you provide the wrong shipping address, please contact me ASAP, so I can cancel the original order and have you reorder with the correct address.
If you provide the wrong shipping address, and don't notice until after the order has shipped, please contact me ASAP, and reorder with the correct address, and I will expedite the process of creating your new order and ship it out again. I will refund the customer the original order once it returns, but not the shipping fee, unless it is a custom or personalized order. If it's a custom or personalized order, then there will be no refunds.
If your US order shipment goes missing without update to tracking info for 10 days, I can offer a refund. International orders cannot be offered the same as USPS doesn't track international packages once they've left the United States.